An Equal Payment Plan allows customers with twelve months of billing history at their current address to pay the same amount each month.
Your Equal Payment Plan is calculated based on your previous usage history.
Your first Equal Payment Plan amount will show on your bill due the next billing period after signing up.
Your monthly statement will also show your actual utility charges, but you will pay the Equal Payment Plan amount each month.
Customers who sign up for an Equal Payment Plan are also encouraged to sign up for automatic payments. This can be set up at westjordan.utah.gov/pay-my-bill/.
Frequently Asked Questions
Can I sign up if I have a past due balance? – No, your account must be current to enroll.
I just moved into my new residence.Can I still participate in the Equal Payment Plan? – No, we need 12 months of billing history at that address.
What happens to my Equal Payment Plan if I move? – Upon termination of your account any balance owing will be due, and any credit will be refunded.
Can I withdraw from the Equal Payment Plan? – Yes, you may withdraw at any time. Please contact us at utility.billing@westjordan.utah.gov or call 801-569-5000. Keep in mind any balance owing on the account will be due on your next billing statement.
Can I sign up at any time? – Yes, however the cycle for the Equal Payment Plan is October (month 1) through September (month 12). Your Equal Payment Plan will be calculated by using the months left in the cycle at the time of application. Example: If I apply for an Equal Payment Plan in December, there are 10 months left in the cycle. Your bills from the previous December through September will be added together and divided by 10 and charged at the current rate.
